Responsible gambling

At Arcade Casino Montréal, we strive to provide an enjoyable gaming experience while promoting responsible gaming practices. We understand that our players' well-being is paramount and therefore implement various measures to ensure a safe and entertaining environment.

Tools for Responsible Gaming

• Deposit limits: Set daily or weekly deposit limits linked to your player card
• Time-outs: Take breaks from playing by requesting a cooling-off period during which you cannot load funds in the arcade
• Self-exclusion: Request full exclusion from Casino de Montréal and other Loto-Québec venues

Reality Checks

• Session reminders help you stay aware of your gaming time and expenditure
• Access to detailed play histories provides valuable insights into your gaming habits, allowing for informed decision-making.

Support Links

We provide information and links to reputable Canadian organizations that offer assistance with responsible gaming. These include:

• Provincial gambling-helpline services
• National mental-health resources

Staff are trained to direct guests who show signs of harm to the appropriate resources, offering voluntary limit-setting or exclusion options.

Meeting International Standards

Our arcade adheres to stringent international standards for responsible gaming. This includes prominent display of messaging, free access to limit tools, and age-verification checks at entrances. We prioritize player safety while maintaining an enjoyable experience.

Responsible Gaming Initiatives

• Regular audits by eCOGRA, iTech Labs, GLI, and BMM Testlabs ensure randomness and fairness in all games
• Staff training focuses on recognizing signs of problematic gaming, empowering them to assist players seeking support

Our commitment to responsible gaming is unwavering. We believe that a balanced and enjoyable gaming experience is key to our success as an operator.